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    HVAC & VRF Fault Codes

    Split DX, heat pump, rooftop, and VRF / mini-split codes for Carrier, Trane, Lennox, Goodman, Rheem, York, Mitsubishi, Daikin, LG, Fujitsu, and more.

    HVAC & VRF Fault Codes

    Split DX, heat pump, rooftop, and VRF / mini-split fault codes for Carrier, Trane, Lennox, Goodman, Rheem, York, Mitsubishi, Daikin, LG, Fujitsu, and more.

    Coverage
    841codes
    16 controllers across 16 brands
    Filter by brand / controller
    Browsing all 841 codes · page 1 of 17
    Carrier · Infinity / ComfortLink II / Greenspeed
    44 Motor Communication Fault
    Shutdown

    The system has lost communication between the control board and the indoor blower motor.

    Likely Causes
    • Failed motor serial interface
    • Loose communication wire
    • Faulty indoor control board
    First Checks
    • Check wiring harness between motor and control board
    • Verify 24VAC and high voltage power to the motor
    • Inspect connectors for corrosion or loose pins
    Source: Carrier Infinity/Evolution Troubleshooting Guide Rev2 (gpsinformation.info)
    Carrier · Infinity / ComfortLink II / Greenspeed
    41 Blower Motor Fault
    Shutdown

    The system has detected a general failure or operation error within the indoor blower motor.

    Likely Causes
    • Seized motor bearings
    • Internal motor controller failure
    • Blower wheel imbalance
    First Checks
    • Check for obstructions in the blower wheel
    • Verify motor power supply
    • Ensure motor shaft rotates freely
    Source: Carrier Infinity/Evolution Troubleshooting Guide Rev2 (gpsinformation.info)
    Carrier · Infinity / ComfortLink II / Greenspeed
    15 Blower Motor Lockout
    Shutdown

    The furnace control has locked out blower operation due to a persistent motor fault.

    Likely Causes
    • Repeated motor start failures
    • Overheated blower motor
    • Faulty control board relay
    First Checks
    • Power cycle the furnace to attempt a reset
    • Check motor wiring and ground
    • Check for any physical blockages in the fan housing
    Source: Carrier Infinity/Evolution Troubleshooting Guide Rev2 (gpsinformation.info)
    Carrier · Infinity / ComfortLink II / Greenspeed
    37 Heater Output Sensed On
    Warning

    The heater output was detected as active even though the control board had not energized it.

    Likely Causes
    • Welded sequencer or contactor
    • Short circuit in heater control wiring
    • Failed indoor control board
    First Checks
    • Check for shorted heating element contactors
    • Inspect control board for stuck relays
    • Verify voltage at heater terminals while idle
    Source: Carrier Infinity/Evolution Troubleshooting Guide Rev2 (gpsinformation.info)
    Carrier · Infinity / ComfortLink II / Greenspeed
    13 Limit Circuit Lockout
    Warning

    The furnace limit switch has opened and remained open, leading to an operation lockout.

    Likely Causes
    • Restricted airflow
    • Defective limit switch
    • Over-fired furnace
    First Checks
    • Check for dirty air filters
    • Inspect all supply registers and return grilles for blockages
    • Verify blower motor speed and operation
    Source: Carrier Infinity/Evolution Troubleshooting Guide Rev2 (gpsinformation.info)
    Carrier · Infinity / ComfortLink II / Greenspeed
    14 Ignition Lockout
    Warning

    The furnace failed to ignite the gas burner or prove the flame after several attempts.

    Likely Causes
    • Dirty flame sensor
    • Faulty igniter
    • Low gas pressure
    • Defective gas valve
    First Checks
    • Verify gas supply valve is open
    • Check condition of the igniter
    • Inspect the flame sensor for soot or oxidation
    Source: Carrier Infinity/Evolution Troubleshooting Guide Rev2 (gpsinformation.info)
    Carrier · Infinity / ComfortLink II / Greenspeed
    21 Gas Heating Lockout
    Warning

    The system has locked out gas heating operation due to repeated malfunctions.

    Likely Causes
    • Repeated ignition failures
    • Continuous limit circuit trips
    • Gas valve circuit malfunction
    First Checks
    • Check gas supply and manifold pressure
    • Verify proper venting and combustion air
    • Review previous fault codes in history
    Source: Carrier Infinity/Evolution Troubleshooting Guide Rev2 (gpsinformation.info)
    Carrier · Infinity / ComfortLink II / Greenspeed
    22 Abnormal Flame Proving Signal
    Warning

    A flame signal was detected by the control board while the gas valve was supposed to be closed.

    Likely Causes
    • Leaking gas valve
    • Faulty flame sensor
    • Control board sensing error
    First Checks
    • Check for a leaking gas valve
    • Inspect flame sensor wiring for shorts to ground
    • Ensure the burner is not actually lit
    Source: Carrier Infinity/Evolution Troubleshooting Guide Rev2 (gpsinformation.info)
    Carrier · Infinity / ComfortLink II / Greenspeed
    23 Pressure Switch Did Not Open
    Warning

    The inducer pressure switch stayed in the closed position when it was expected to be open at start-up.

    Likely Causes
    • Stuck pressure switch
    • Miswired control circuit
    • Obstruction in the pressure switch tubing
    First Checks
    • Check for a stuck or shorted pressure switch
    • Verify wiring to the pressure switch
    • Check for debris holding the switch closed
    Source: Carrier Infinity/Evolution Troubleshooting Guide Rev2 (gpsinformation.info)
    Carrier · Infinity / ComfortLink II / Greenspeed
    24 Secondary Voltage Fuse Open
    Warning

    The 24-volt fuse on the furnace control board has blown, indicating a low-voltage short.

    Likely Causes
    • Shorted contactor coil
    • Pinched thermostat wire
    • Faulty accessory component
    First Checks
    • Inspect low voltage wiring for shorts to ground
    • Check contactor coils for shorts
    • Verify thermostat wiring integrity
    Source: Carrier Infinity/Evolution Troubleshooting Guide Rev2 (gpsinformation.info)
    Carrier · Infinity / ComfortLink II / Greenspeed
    33 Limit Circuit Fault
    Warning

    The limit circuit has opened, and the system is operating in high heat only as a result.

    Likely Causes
    • Airflow restriction
    • Faulty limit switch
    • High static pressure
    First Checks
    • Check for dirty air filters
    • Verify all dampers are open
    • Check blower motor RPM and static pressure
    Source: Carrier Infinity/Evolution Troubleshooting Guide Rev2 (gpsinformation.info)
    Carrier · Infinity / ComfortLink II / Greenspeed
    45 Control Circuitry Lockout
    Warning

    An internal software or hardware failure has occurred within the furnace control board.

    Likely Causes
    • Internal board component failure
    • Electrical interference/noise
    • Memory failure on board
    First Checks
    • Reset power to the furnace control
    • Check for proper grounding
    • Verify secondary voltage is within range
    Source: Carrier Infinity/Evolution Troubleshooting Guide Rev2 (gpsinformation.info)
    Carrier · Infinity / ComfortLink II / Greenspeed
    VC VOLTAGE AT STANDBY Voltage at Standby
    Warning

    Unexpected voltage was detected on the compressor circuit while the unit was in standby mode.

    Likely Causes
    • Stuck or welded contactor
    • Shorted wiring
    • Control board relay failure
    First Checks
    • Check contactor for welded contacts
    • Inspect outdoor unit wiring
    • Verify control signals from the indoor unit
    Source: Carrier Infinity/Evolution Troubleshooting Guide Rev2 (gpsinformation.info)
    Carrier · Infinity / ComfortLink II / Greenspeed
    HI CAPACITY COMPRESSOR LOCKOUT High Capacity Compressor Lockout
    Warning

    The outdoor unit has locked out high-capacity operation due to a performance or electrical issue.

    Likely Causes
    • Low refrigerant charge
    • Faulty compressor start components
    • Internal compressor thermal overload
    First Checks
    • Check compressor capacitor
    • Verify refrigerant levels
    • Check compressor winding resistance
    Source: Carrier Infinity/Evolution Troubleshooting Guide Rev2 (gpsinformation.info)
    Carrier · Infinity / ComfortLink II / Greenspeed
    AF Airflow Restrictions Detected
    Warning

    The system has detected that the airflow is restricted, which can lead to inefficient operation.

    Likely Causes
    • Dirty air filters
    • Closed supply vents
    • Blocked return air duct
    First Checks
    • Check air filters for dirt
    • Inspect all vents for closure
    • Check ductwork for obstructions
    Source: MachineAnswered — Carrier Infinity Fault Codes Guide
    Carrier · Infinity / ComfortLink II / Greenspeed
    HP High-Pressure Lockout
    Lockout — Manual Reset

    The system has shut down to protect components due to excessively high refrigerant pressure.

    Likely Causes
    • Dirty outdoor coils
    • Faulty outdoor fan motor
    • Debris blocking airflow in the outdoor unit
    First Checks
    • Check outdoor unit for dirt and debris
    • Verify the outdoor fan motor is running
    • Check for coil obstructions
    Source: MachineAnswered — Carrier Infinity Fault Codes Guide
    Carrier · Infinity / ComfortLink II / Greenspeed
    LP Low-Pressure Lockout
    Lockout — Manual Reset

    The system has shut down because the refrigerant pressure has dropped below the safe operating threshold.

    Likely Causes
    • Low refrigerant charge
    • Refrigerant leak in the lines or coils
    First Checks
    • Check refrigerant levels
    • Inspect system for visible leaks
    Source: MachineAnswered — Carrier Infinity Fault Codes Guide
    Carrier · Infinity / ComfortLink II / Greenspeed
    OP Outdoor Temperature Sensor Fault
    Warning

    The system is unable to read the outdoor temperature correctly due to a sensor malfunction.

    Likely Causes
    • Faulty outdoor temperature sensor
    • Damaged sensor wiring
    First Checks
    • Inspect the outdoor temperature sensor
    • Check sensor wiring for damage or loose connections
    Source: MachineAnswered — Carrier Infinity Fault Codes Guide
    Carrier · Infinity / ComfortLink II / Greenspeed
    101 Communication Fault
    Shutdown

    There is a failure in communication between the indoor and outdoor control boards.

    Likely Causes
    • Loose wiring connections
    • Faulty communication module
    • Interrupted control signal
    First Checks
    • Check all wiring connections between units
    • Reset the system by cycling power for 10 minutes
    Source: MachineAnswered — Carrier Infinity Fault Codes Guide
    Carrier · Infinity / ComfortLink II / Greenspeed
    181 Low System Charge
    Warning

    The system has detected a low refrigerant level which is impacting heating or cooling performance.

    Likely Causes
    • Refrigerant leak
    • Undercharged system from installation
    First Checks
    • Look for visible oil or refrigerant leaks
    • Check refrigerant levels with gauges
    Source: MachineAnswered — Carrier Infinity Fault Codes Guide
    Carrier · Infinity / ComfortLink II / Greenspeed
    323 Outdoor Fan Fault
    Shutdown

    The system has detected a failure or malfunction with the outdoor fan motor operation.

    Likely Causes
    • Faulty fan motor
    • Failed fan capacitor
    • Motor overheating
    First Checks
    • Inspect the outdoor fan for physical obstructions
    • Check if the fan motor is overheating
    Source: MachineAnswered — Carrier Infinity Fault Codes Guide
    Carrier · Infinity / ComfortLink II / Greenspeed
    Constant On No Demand / Standby
    Information

    The system is powered and operational but currently has no active demand for heating or cooling.

    Likely Causes
    • Normal operation
    • Thermostat at setpoint
    • No call for service
    First Checks
    • Check thermostat settings
    • Verify communication with the indoor unit
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    1 1st Stage Compressor
    Information

    The outdoor unit is currently operating in its first stage of compressor capacity.

    Likely Causes
    • Normal operation for low-demand cooling or heating
    First Checks
    • Verify compressor operation
    • Observe system performance
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    2 2nd Stage Compressor
    Information

    The outdoor unit is currently operating in its second (high) stage of compressor capacity.

    Likely Causes
    • Normal operation for high-demand cooling or heating
    First Checks
    • Verify compressor operation
    • Observe system performance
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    16 System Communication Failure
    Shutdown

    The communication link between the outdoor control board and the rest of the system is broken.

    Likely Causes
    • Loose wire connections
    • Broken or shorted communication wires
    • Electrical interference
    • Failed control board
    First Checks
    • Check ABCD wiring connections
    • Inspect for damaged communication wires
    • Reset power to the entire system
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    25 Invalid Model Plug
    Shutdown

    The control board has detected a missing or incorrect model plug for this unit.

    Likely Causes
    • Missing model plug
    • Model plug not fully inserted
    • Incorrect model plug installed
    First Checks
    • Verify model plug is seated correctly
    • Check that the model plug matches the unit model
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    31 Hi Pressure Switch Trip
    Shutdown

    The high pressure switch has opened due to excessive refrigerant pressure.

    Likely Causes
    • Dirty outdoor coil
    • Outdoor fan motor failure
    • Refrigerant overcharge
    • Non-condensables in system
    First Checks
    • Check outdoor coil for debris
    • Verify outdoor fan is operating
    • Check for closed service valves
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    32 Low Pressure or Discharge Temp Switch Trip
    Shutdown

    The system has tripped due to low refrigerant pressure or high compressor discharge temperature.

    Likely Causes
    • Refrigerant leak
    • Dirty indoor filter
    • Faulty indoor blower motor
    • Restricted expansion valve
    First Checks
    • Check refrigerant charge levels
    • Inspect indoor air filter and coil
    • Check for indoor blower operation
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    46 Low Line Voltage (Brown Out)
    Shutdown

    The incoming line voltage is below the minimum threshold for safe unit operation.

    Likely Causes
    • Utility company brownout
    • Undersized power supply wiring
    • Loose electrical connections
    First Checks
    • Measure line voltage at the disconnect
    • Check for loose power connections
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    47 No Power Present at O/D Unit
    Shutdown

    The control board is not detecting high-voltage power at the outdoor unit.

    Likely Causes
    • Tripped circuit breaker
    • Blown fuses
    • Broken power wire
    First Checks
    • Check main circuit breaker
    • Check outdoor disconnect fuses
    • Verify wiring from disconnect to unit
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    53 Outdoor Temp Sensor Failure
    Warning

    The sensor measuring outdoor ambient temperature is malfunctioning.

    Likely Causes
    • Faulty temperature sensor
    • Disconnected or cut sensor wire
    • Corroded connector
    First Checks
    • Check sensor wiring and plug
    • Measure sensor resistance (ohms)
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    55 Outdoor Coil Sensor Failure
    Warning

    The sensor measuring outdoor coil temperature is malfunctioning.

    Likely Causes
    • Faulty coil sensor
    • Broken sensor wire
    • Moisture in sensor connector
    First Checks
    • Check sensor wiring and plug
    • Measure sensor resistance (ohms)
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    56 Thermistors (Outdoor & Coil) Out of Range
    Warning

    The outdoor and coil sensors are reporting values that are inconsistent with expected operating ranges.

    Likely Causes
    • Faulty sensors
    • Extreme environmental conditions
    • Wiring short across sensor circuits
    First Checks
    • Inspect both sensor connections
    • Verify sensors are mounted correctly
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    71 Low Stage Thermal Cutout
    Shutdown

    The compressor thermal protector has opened during low-stage operation.

    Likely Causes
    • Low refrigerant charge
    • Compressor mechanical strain
    • Internal compressor failure
    First Checks
    • Check compressor for overheating
    • Verify refrigerant levels
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    72 High Stage Thermal Cutout
    Shutdown

    The compressor thermal protector has opened during high-stage operation.

    Likely Causes
    • High compressor head pressure
    • Mechanical compressor failure
    • Inadequate compressor cooling
    First Checks
    • Check compressor for overheating
    • Verify refrigerant levels
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    73 Contactor Stuck Closed
    Shutdown

    The control board detects that the compressor contactor remains closed when it should be open.

    Likely Causes
    • Welded contactor points
    • Mechanical binding of contactor
    • Faulty relay on control board
    First Checks
    • Inspect contactor for welded contacts
    • Verify contactor coil voltage
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    74 No Power at Compressor
    Shutdown

    The control board has energized the contactor, but no current is detected moving to the compressor.

    Likely Causes
    • Broken wire to compressor
    • Open internal compressor winding
    • Failed contactor
    First Checks
    • Check wiring between contactor and compressor
    • Check compressor internal protector (continuity)
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    81 Low Stage Thermal Cutout x 3
    Lockout — Manual Reset

    The low stage thermal cutout has occurred three times, triggering a hard lockout.

    Likely Causes
    • Repeated compressor overheating
    • Chronic low refrigerant charge
    • Defective compressor
    First Checks
    • Examine compressor history
    • Evaluate system charge and conditions
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    82 High Stage Thermal Cutout x 3
    Lockout — Manual Reset

    The high stage thermal cutout has occurred three times, triggering a hard lockout.

    Likely Causes
    • Repeated high pressure/heat issues
    • Severe airflow restrictions
    • Compressor failure
    First Checks
    • Examine compressor history
    • Check high side system pressures
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    83 Low Pressure Switch Trip x 3
    Lockout — Manual Reset

    The low pressure switch has tripped three times, triggering a hard lockout.

    Likely Causes
    • Significant refrigerant leak
    • Failed indoor blower motor
    • Severe system restriction
    First Checks
    • Perform leak search
    • Check for air flow restrictions
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    84 High Pressure Switch Trip x 3
    Lockout — Manual Reset

    The high pressure switch has tripped three times, triggering a hard lockout.

    Likely Causes
    • Repeated high pressure events
    • Blocked condenser airflow
    • System overcharge
    First Checks
    • Clean outdoor coil
    • Verify outdoor fan motor operation
    Source: GHAC Knowledgebase — Carrier 25HNB6 Status/Fault Codes
    Carrier · Infinity / ComfortLink II / Greenspeed
    H7 Indoor Unit Quantity Mismatch
    Shutdown

    The number of indoor units detected by the system does not match the quantity specified by the S12 and ENC3 rotary switch settings.

    Likely Causes
    • Incorrect manual setting of the IDU quantity switches
    • Communication failure between the outdoor unit and one or more indoor units
    • Indoor unit power supply interruption
    First Checks
    • Verify the position of the S12 and ENC3 switches on the outdoor unit
    • Confirm the actual number of indoor units installed in the system
    • Check that all indoor units are powered on and properly addressed
    Source: Carrier West Training — 38 Series VRF Quick Reference Guide
    Carrier · Infinity / ComfortLink II / Greenspeed
    P4 Compressor Protection
    Shutdown

    The system has triggered protection for the compressor or detected a temperature fault.

    Likely Causes
    • Compressor fault
    • Compressor temperature protection
    First Checks
    • Check compressor temperature
    • Inspect compressor electrical connections
    Source: PickHVAC — Mini Split Error Codes (multi-brand)
    Carrier · Infinity / ComfortLink II / Greenspeed
    P6 IPM Fault
    Shutdown

    The Intelligent Power Module (IPM) has failed or is malfunctioning.

    Likely Causes
    • Bad Intelligent Power Module (IPM)
    First Checks
    • Inspect IPM for heat damage
    • Verify electrical connections to the module
    Source: PickHVAC — Mini Split Error Codes (multi-brand)
    Carrier · Infinity / ComfortLink II / Greenspeed
    00001 Low Fuel Level Warning
    Warning

    The fuel tank level is low and requires replenishment to ensure continuous operation.

    Likely Causes
    • Empty fuel tank
    • Fuel leak
    • Faulty fuel sensor
    First Checks
    • Check fuel tank level
    • Verify fuel gauge operation
    Source: Carrier Alarm Codes (Scribd — OEM manual excerpt)
    Carrier · Infinity / ComfortLink II / Greenspeed
    00002 Low Engine Oil Level Warning
    Warning

    The engine oil level has dropped below the safety threshold.

    Likely Causes
    • Excessive oil consumption
    • Oil leak
    • Sensor failure
    First Checks
    • Check engine oil dipstick
    • Inspect for oil leaks
    Source: Carrier Alarm Codes (Scribd — OEM manual excerpt)
    Carrier · Infinity / ComfortLink II / Greenspeed
    00003 Low Coolant Level
    Warning

    Engine coolant level is insufficient for safe operation.

    Likely Causes
    • Cooling system leak
    • Evaporation over time
    • Failed radiator cap
    First Checks
    • Check coolant overflow tank
    • Inspect radiator for leaks
    Source: Carrier Alarm Codes (Scribd — OEM manual excerpt)
    Carrier · Infinity / ComfortLink II / Greenspeed
    00004 Low Refrigerant Level
    Warning

    The system detects a low level of refrigerant in the circuit.

    Likely Causes
    • Refrigerant leak
    • Improper charge during service
    • Sensor malfunction
    First Checks
    • Check refrigerant sight glass
    • Inspect for oily residue indicating leaks
    Source: Carrier Alarm Codes (Scribd — OEM manual excerpt)
    Carrier · Infinity / ComfortLink II / Greenspeed
    00011 Check/Low Engine Oil Pressure
    Shutdown

    The engine oil pressure is too low, which can cause internal damage; the unit may attempt to restart.

    Likely Causes
    • Low oil volume
    • Failed oil pump
    • Worn engine bearings
    First Checks
    • Check engine oil level
    • Inspect oil filter for blockage
    Source: Carrier Alarm Codes (Scribd — OEM manual excerpt)
    Carrier · Infinity / ComfortLink II / Greenspeed
    00012 High Coolant Temp
    Shutdown

    Engine coolant temperature has exceeded the safety operating limit.

    Likely Causes
    • Blocked radiator
    • Stuck thermostat
    • Water pump failure
    First Checks
    • Check radiator for debris
    • Check fan belt tension
    Source: Carrier Alarm Codes (Scribd — OEM manual excerpt)
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